FAQs
Booking & Cancelling
I have a discount code, gift certificate or voucher. Where do I enter the code in order to get the discount?
You can enter the code in the check out phase of the booking. In the upper right corner you will see in orange “Click here to redeem a gift card / Promo code” right above the price of your tour.
What happens when I make my online booking for a tour?
When you complete your food tour booking on our secure website you will receive an automated order confirmation containing your food tour booking details and meeting point information. You will also receive a second email with our FREE Add-Ons. On your credit card statement your purchase will show up as Hollanda Tours.
What is included in the price?
For the Private Food & History Tour: All food and drinks are included in the price.
For the Mystery Beer Tasting, Snacks, & History Tour: All food and drinks are included in the price.
For the Private Museum Tour: The ticket entry price and guided experience are included in the price.
For All Tours: Upon booking the tour, you will be provided with Free Value Ad-Ons which includes:
Upon booking the tour, you will be provided with Free Value Ad-Ons as well.
The FREE Amsterdam City Package includes:
* Perfect 1 day Itinerary
* Free Neighborhood Restaurant Map
* Indonesian Rec Restaurants Map
* Bathroom Location Map
* Drinking Water Refill Stations
The day I want to book doesn’t seem to be available. I see a call or email to book message. What does that mean?
It could be that the tour is sold out or that we don’t have a tour open for bookings. In either case, please send us an email and we can see if we can open another departure for your booking.
What is Hollanda Tour’s Cancellation Policy?
Our cancellation policy is outlined here.
How do I cancel or reschedule my tour?
You can cancel or reschedule your tour through the booking platform. If this does not work, then email us at info@hollandatours.nl or call at +31629196594. Changes or cancellations are only possible more than 24hours before the start of the tour.
Can I book a private tour or class for my group?
Yes. We offer private group food tours for groups of up to 12 people, and custom tours for groups of any size. All private tours are priced on application so please contact us on our private tours page for more information.
Do I have to book in advance? Can I just arrive and pay cash?
Tickets for all tours can be purchased on our website. Generally, food tours can be booked up to 3 hours before the tour departs! Walk-ups or cash sales are not allowed by the city of Amsterdam.
I’m traveling alone. Do you offer single tickets or just group sales?
We love welcoming solo travelers! All of our tours are open to individual guests.